Clinical Social Worker Private Practice Chicago, IL 9/97 - present
Provide psychotherapy and coaching to individuals, couples, and families.
Certified Family Mediator. Mediate all issues related to relationship and family.
Collaborative Divorce Professional
Collaborate with attorneys to reduce the effects of trauma in court proceedings
Complete life history reports and child observations for forensic psychologist in child custody evaluations
Medical Writer/Guide About.com, a New York Times Company 10/06 - 10/07 Designed website covering the mental health diagnosis of Borderline Personality Disorder. Researched, wrote, and published online content for site. Adjunct Faculty University of Illinois at Chicago, Jane Adams School of Social Work Chicago, IL 8/01 - 12/02 Taught an introductory baccalaureate social work class: Contemporary Social Work, to undergraduates of the university. Curriculum focused on social work history, values and ethics of practice, introduction to social problems, fields of practice, and the ecosystems perspective.
Care Manager Magellan Behavioral Health Chicago, IL 6/99 - 1/03
Developed multi-disciplinary program to integrate intensified case management of high risk patients into current practice.
Initial and ongoing training for new and existing team members
Clinical case review and application of utilization management criteria for patients seeking higher levels of behavioral healthcare for an at-risk account.
Clinical oversight of complaint resolution and retrospective case reviews.
Compiled weekly and monthly reports
Audited clinical team compliance with protocols
Chief Operating Officer/Co-Founder MAUDE, Inc Chicago, IL 1/98 - 12/00
Business Development, Research, Marketing, and Strategic Planning
Provide consulting services to non-profit social service agencies with annual budgets of $700,000 to $5 million
Program development and implementation
Clinical and administrative audits
Accreditation preparation (JCAHO, CARF, COA)
Designed, developed and implemented Quality Improvement Systems
Educated clinical and administrative personnel through clinical trainings, seminars, and consultations
Interim Clinical Supervisor Trilogy, Inc Chicago, IL 9/97 - 12/97 Provided clinical supervision to direct staff and program supervisor of a case management program serving the chronically mentally ill.
Crisis Services Supervisor Trilogy, Inc Chicago, IL 9/96 - 9/97
Managed the Crisis Services program for a non-profit social service agency serving the adult chronically mentally ill population. Responsible for the provision of 24-hour crisis services for chronically mentally ill adult day program, as well as emergency mental health services for the community. Services included two crisis phones lines, site-based crisis services, respite program, and ancillary emergency psychiatric services.
Oversaw a staff of 30 clinical personnel including full-time and contractual staff. Duties included hiring/firing, clinical supervision, training, mentoring, and evaluation.
Instructed agency personnel in physical crisis prevention (CPI)
Co-wrote the Utilization and Review manual for a pilot behavioral health managed care company serving the Illinois Medicaid population. Designed and implemented the intake, triage, and case management services for the company during its startup period.
Care Manager ComPsych, Inc. Chicago, IL 8/95 - 9/96
Clinical care reviews all levels of care for EAP and HMO clients via consultation with providers.
Conducted risk assessments and monitored cases for needed intervention
Provided assessment, solution-focused counseling, and referral for telephonic EAP program
Provided individual therapy and marital counseling to clients of agency.
Mental Health Specialist Bluegrass Regional Mental Health/Mental Retardation Board Richmond, KY 10/94 - 8/95
Provided individual and family counseling to varied clientele in rural area, including the chronically mentally ill and substance abuse populations.
Conducted risk assessments of jail inmates and hospital emergency room patients.
Implemented the sites first EAP contract and integrated into community mental health agency setting.
Provided clinical oversight to paraprofessional staff.